Training

Morris-Jenkins University

We focus on continual training for our employees. At Morris-Jenkins University there is a training curriculum with pay incentives and promotions for each level that is passed. Field employees receive at least 80+ hours of technical training per year. We have a full training lab where students can run tests and trouble shoot on functioning equipment complete with ductwork. The lab contains an entire duct system so that students are able to study air flow problems. The instructors are able to place bugs or problems at different areas of the system and test the students to see if they can identify the problem correctly. We are also able to test new products in the lab. This allows us to validate manufacturer’s claims about new products, so that we never use a new product on a customer’s system without having tested it in our lab.

This continuous training allows us to have the most knowledgeable technicians and installation mechanics in the industry. Our well-trained staff can diagnose your problem quickly and correctly, saving you time and hassles.






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May 15, 2011

“Every time I call Morris-Jenkins, I am amazed at the outstanding quality of customer service I receive. Always polite and eager to assist in any way they can. Leslies Lampkin, Randy Tooker, Jeff (sorry no last name) and Steve Screws literally saved me from a difficult and very demanding person who wanted to buy my home. They were all above and beyond their call of duty. Thank you for saving me and the sale of my home!”

Elaine Murphy - Indian Trail, NC