Thank you for purchasing a new air conditioning or heating system from Morris-Jenkis. We appreciate your business. Each time we install a new system our goal is 100% customer satisfaction.

Please take a few minutes to tell us how we did. Without your feedback, we can only guess at the level of service you received.

Tell Us How We Did
Yes No 1. Did our installation crew start when scheduled? Yes No 2. Was the installation crew friendly and courteous? Yes No 3. Did our installation crew respect you and your home at all times? Yes No 4. Are you satisfied with the installation? Yes No 5. Did our installation crew explain that the operating manuals were left with the equipment as required by the Inspection Department? Yes No	Yes No 6. Did our installation crew show you the filter size and location? Yes No 7. Did we show you how to operate the thermostat? Yes No 8. Overall, I am happy with my experience with Morris-Jenkins? Yes No 9. Would you recommend Morris-Jenkins to a friend or relative? Yes No 10. May we use your name as a referral to future prospects? Yes No

Please Rate Our Installers:

appearance Excellent Good Satisfied Fair Poor attitude Excellent Good Satisfied Fair Poor neatness/cleanliness Excellent Good Satisfied Fair Poor workmanship Excellent Good Satisfied Fair Poor promptness Excellent Good Satisfied Fair Poor

Please Rate Our Start Up Technician:
appearance	Excellent	Good	Satisfied	Fair	Poor
attitude	Excellent	Good	Satisfied	Fair	Poor
neatness/cleanliness	Excellent	Good	Satisfied	Fair	Poor
workmanship	Excellent	Good	Satisfied	Fair	Poor
promptness	Excellent	Good	Satisfied	Fair	Poor

Please Rate Our Electrician: appearance Excellent Good Satisfied Fair Poor attitude Excellent Good Satisfied Fair Poor neatness/cleanliness Excellent Good Satisfied Fair Poor workmanship Excellent Good Satisfied Fair Poor promptness Excellent Good Satisfied Fair Poor

We invite you to write any additional comments:

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“Great service.Your technician, Tim, was super. I had heard your reputation was good and that you gave great service – it’s true!"

“We were bringing my mother home from the nursing home for a Sunday visit when the heat quit working. It was wonderful to get a person on the phone and such a quick response – even on the weekend.”

“Customer service and satisfaction is your top priority and it definitely shows.”