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Training - MJU

Morris-Jenkins University

We focus on continual training for our employees.  At Morris-Jenkins University there is a training curriculum with pay incentives and promotions for each level that is passed.  Field employees receive at least 80+ hours of technical training per year.  We have a full training lab where students can run tests and trouble shoot on functioning equipment complete with ductwork. The lab contains an entire duct system so that students are able to study air flow problems.  The instructors are able to place bugs or problems at different areas of the system and test the students to see if they can identify the problem correctly.  We are also able to test new products in the lab.  This allows us to validate manufacturer’s claims about new products, so that we never use a new product on a customer’s system without having tested it in our lab. 

This continuous training allows us to have the most knowledgeable technicians and installation mechanics in the industry.  Our well-trained staff can diagnose your problem quickly and correctly, saving you time and hassles. 



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Testimonials

“Great service.Your technician, Tim, was super. I had heard your reputation was good and that you gave great service – it’s true!"
- Sandy C., Mount Holly

“We were bringing my mother home from the nursing home for a Sunday visit when the heat quit working. It was wonderful to get a person on the phone and such a quick response – even on the weekend.”
- Nancy M., Huntersville

“Customer service and satisfaction is your top priority and it definitely shows.”
- Janet C., Matthews