Service Feedback

1. When you called for service, was our staff polite and helpful? Yes  No
2. Did the office staff set a time that was convenient for you? Yes  No
3. Did our technician arrive between the hours quoted to you? Yes  No
4. Was he friendly and courteous to you? Yes  No
5. Did he wear floor protectors over his shoes to protect your carpet and floors? Yes  No
6. After examining your system, did he explain the problem clearly to you? Yes  No
7. If repairs were required, did he tell you the cost prior to starting work? Yes  No
8. Did the repair take care of the problem? Yes  No
9. Did he leave the work area clean and tidy? Yes  No
10. Would you recommend Morris-Jenkins to a friend or relative? Yes  No
11. Can we use your comments in our advertising? Yes  No