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Testimonials

Morris-Jenkins Testimonials


"I am completely satisfied with Morris-Jenkins' service.  You guys have raised the bar for customer satisfaction."

-Allison B., Charlotte

(Sept. 24, 2007)

"From the initial call to schedule the appointment to the visit from your tech, we were very pleased with the service your company offers.  If you need a reference, call us."

-Gary B., Cornelius
(Sept. 24, 2007)

 

"We have been customers of Morris-Jenkins for several years and have always had great service."

-Judy C., Huntersville
(Sept. 24, 2007)

"Your techncicans were professional and thorough.  I am very pleased with your service.  Thank you."

-Dorothy B., Charlotte
(Sept. 24, 2007)

 

"I am very impressed with the friendly manner your girls treat us with when answering our calls.  Your service Charlotte HVAC technicians could not be better."

-George G., Concord
(Sept. 24, 2007)

"Always prompt and avialable when needed."

-Edward G., Charlotte
(Sept. 24, 2007)


"This is one of the few companies I know will not only do a good, professional job, but do it every time."

-David H., Charlotte
(Sept. 21, 2007)

"My technician was the most knowledgable service technician I have ever met.  He combined technical competence with understandable explanations in a professional manner.  It was a pleasure, I have the feeling he was working in my best interest."

-Kenneth M., Concord
(Sept. 21, 2007)

"You do an excellent job.  You are always consistent in your excellent service.  We can depend on you and have for many, many years. Thanks for a great job."

-Brenda A., Mint Hill
(Sept. 21, 2007)

"Morris-Jenkins is an awesome company.  The technician was great.  The company is very reliable.  My mom uses Morris-Jenkins and I have highly recommended the company to friends and family."

-Debra S., Charlotte
(Sept. 18, 2007)

"Our technician was not only friendly and courteous, he was extremely knowledgable.  He was able and willing to answer all our questions, even the "silly ones".  Having employees such as him says a great deal about your company."

-Marty L., Charlotte
(Sept. 18, 2007)

"Very courteous, prompt, professional and knowledgable.  This is my second unit from Morris-Jenkins and this time was just as professional as the first  time.  I have come to expect nothing less from you."

-Larry B., Charlotte
(Sept. 18, 2007)

"Every individual arrived when I was told they would.  Each member was clean, friendly, helpful and professional.  Great job folks.  Thank you all."

-Lawrence R., Charlotte
(Sept. 12, 2007)


"We have four small children and all the guys that came to the house were careful to keep an eye out for the kids.  They were all super polite and extremely friendly.  One of the best customer service experiences we have had in our home."
                                                                                                                                 -Aileen W., Charlotte
                                                                                                                                          (Sept. 12, 2007)

"We are very happy with all the men that worked on the installation of our new system."

                                                                                                                                   -Robert P., Concord
                                                                                                                                           (Sept. 12, 2007)


"Our crew was so very wonderful!  I know I probably drove them crazy asking questions.  Anything we asked they did and were so polite and friendly."

                                                                                                                                -Pamela S., Charlotte
                                                                                                                                           (Sept. 10, 2007)


"We couldn't have been more satisfied with the overall experience - from start to finish!  I've already told friends and strangers alike about the professionalism demonstrated throughout the process.  Thank you for your commitment to customer satisfaction."

                                                                                                                               -Warren W., Charlotte
                                                                                                                                           (Sept. 10, 2007)

"From start to finish the experience was great!  The inside staff were great at keeping in communication with us.  Our service tech was great!!! He took the time to explain everything to us.  We will tell our friends and family to call you for anything!"

                                                                                                                                      -Kate S., Charlotte
                                                                                                                                           (Sept. 10, 2007)

"Outstanding service!!!  100% Satisfied from initial call to completed work.

                                                                                                                                 -Lodora A., Charlotte
                                                                                                                                           (Sept. 10, 2007)


"Prompt service!  Our technician was knowledgeable, efficient, courteous, and fixed our problem on his first and only call.  We were very pleased."

                                                                                                                              -Patricia W., Charlotte
                                                                                                                                           (Sept. 10, 2007)

"Your service technicians are always on time and very professional while doing their work.  Your office staff is friendly and courteous when I call."

-Allen M., Charlotte
(Sept. 6, 2007)

"Everyone I talked to was helpful.  There would be no way to make your service better as far as I'm concerned.  It is so nice to talk to real people.  Your service is outstanding and prompt."

-Sue T.
(Sept. 6, 2007)

"I have heard the ads for years and thought 'yeah right.'  The ad is true.  I woke to an air conditioning leak in my bathroom, called Morris-Jenkins and in 2 hours, the air conditioning unit was fixed.  From the first call to the end, great service."
                                                                                                                                     -Keith B., Charlotte


“I wish more companies had people like yours.  You hire great people and you train them extremely well.  Every single person who has ever come to my home representing Morris-Jenkins has been unusually kind and friendly.”

-Angela B., Charlotte
 
 

“You have service down perfectly!  We are delighted to have Morris-Jenkins taking care of our air conditioning and heating system.  Scott was thorough, detailed and extremely courteous.  We know we’re in great hands with Morris-Jenkins.”

-Alexandra P., Matthews

 

“Your entire operation is customer focused.  Your telephone reps are polite and courteous.  Your field technicians are knowledgeable, efficient and polite.  Your service operation is world class.”

-Ronald F., Charlotte

 

“I am very pleased.  I have all of my family using your service, and some of my friends.  Thanks for your great care.”

-Karen B., Gastonia

 

“The reason I use your company is the quality service you supply.  I’m in the service industry and the level of service you supply is second to none!”

-Robert S., Charlotte

 

“You are a wonderful company.  You’re there when I call and it’s very comforting to talk to a person at 3:00 am when your heat is broken.  Your employee was here by 9:00 am.  All I can say is thank you.  It’s good to know someone who cares.”

-Laurie P., Bessemer City

 

“You are a big company, but you made me feel I was the most important customer you had.”

-Shirley A., Concord

 

“Your staff is polite and very courteous.  They always work to accommodate our schedule when arranging service appointments.  Since the first day we signed on with Morris-Jenkins, we have had peace of mind knowing your award winning service is not just an advertising gimmick, but the real thing.”

-William H., Cornelius

 

“I own four houses and have used your services for 15 years.  Your service and price are excellent.  I won’t call anyone else.”

-Kathy P., Charlotte

 


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Testimonials

“Great service.Your technician, Tim, was super. I had heard your reputation was good and that you gave great service – it’s true!"
- Sandy C., Mount Holly

“We were bringing my mother home from the nursing home for a Sunday visit when the heat quit working. It was wonderful to get a person on the phone and such a quick response – even on the weekend.”
- Nancy M., Huntersville

“Customer service and satisfaction is your top priority and it definitely shows.”
- Janet C., Matthews