Signs your gas pack needs to be repaired

You rely on your gas pack to keep your family cool in the summer. When it starts doing any of these things, it might be time for a repair:

• It won’t turn on. If your gas pack isn’t turning on, there could be a problem with the thermostat. Either that, or it may have tripped a circuit breaker. You can flip the breaker yourself, but if your gas pack keeps tripping it, STOP! Don’t keep switching it back. You could overload your electrical panel!
• It’s making strange noises. If your gas pack is making weird sounds, it’s probably a cry for help! You might hear gurgling or hissing noises, which could signal a refrigerant leak. If you’re hearing grinding or screeching noises, it’s likely a problem with your gas pack’s air handler.
• It has a weak airflow. If you put your hand up to the vents in your home and the airflow feels weaker than usual, it might be an issue with your blower motor or fan belt.
• Your gas pack is covered in ice. If you have ice build-up on your gas pack, it might have a refrigerant leak or problems with airflow.
• It turns on and off frequently. Your gas pack should run for a good while before shutting off. It shouldn’t be turning off and on all the time. If it is, it might have airflow issues or thermostat problems. You might also have an oversized package unit that’s short cycling.
• It’s surrounded by water. If there’s a pool or puddle around your package unit, it usually means there’s a clog in your condensate line. This is the pipe that removes condensation from your gas pack when cooling down your home.

How your gas pack repair works

1. Schedule your appointment

Call or text us at 704-357-0484 or message us online. You’ll always talk to a real person, not a robot! We’ll help schedule you for the perfect day and time to fit your schedule. Once your tech is on the way, you’ll get a text and email with their picture and some fun facts about them so you know who’s coming to your home.

1. Get your gas pack fixed FAST

When your gas pack breaks, we know it can get uncomfortable in your home in a hurry. That’s why we don’t wanna keep you waiting. We’ll get to your house faster than anyone! We also keep our trucks fully stocked with the tools and parts we need to do the job. We can do most repairs the same visit!

1. Tell us how we did

We hope you have the BEST experience ever! If you loved your service, let us know! We read our favorite reviews out loud in meetings to celebrate our technicians for all their hard work.

Is your gas pack blowing warm air?

Before calling us for help, there are a couple things you can try yourself!

1. Is your thermostat set to “HEAT”? Make sure it’s set to “COOL”. Sometimes it gets switched on accident. You wouldn’t believe how common this is!
2. Is the air filter or condenser dirty? Your package unit relies on proper airflow to keep your home cool during the hot summer days. If your indoor air filter is too dirty, it’s time to replace it! If your package unit is covered in dirt or debris, you can try gently cleaning it with a broom or garden hose. Or call us for a Check’n’Wash—we’ll get it clean and breathing better!
3. Is your gas pack getting power? If your package unit doesn’t have any power, it’ll blow warm air when it should be cooling. Check that your gas pack’s circuit breaker and emergency shut-off are switched to “ON”. If the breaker keeps tripping, don’t keep switching it back on. There’s a bigger issue at hand!

Is your gas pack still blowing warm air? Time to call (or text) Morris-Jenkins!

We repair ALL brands, including:

• Lennox

• American Standard

• Day & Night

• Daiken

• Bryant

• Goodman

• Ruud 

• Rheem